{"id":320,"date":"2023-08-24T14:24:13","date_gmt":"2023-08-24T18:24:13","guid":{"rendered":"https:\/\/luximed.ca\/faq\/"},"modified":"2023-10-02T12:12:07","modified_gmt":"2023-10-02T16:12:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/luximed.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOnce I have my in person\/virtual visit, how do I get my results?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Following your virtual care visit or in person appointment, you will be able to access your test results via the patient portal. If you have abnormal results a follow up appointment will be arranged to discuss your results.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there a price adjustment if there is more than one consultation at the same adresse on the same day?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, we will deduct 50$ from the price of the consultation<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs my information kept confidential?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes! For more details, please consult the section of the website dedicated to the privacy policy<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill my family doctor have access to the blood tests\/investigations carried out by your service?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

A copy of your results can be sent to you on request via the patient portal.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you take insurance?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We will provide you with a receipt for the services used. You can provide this to your insurance company for your refund.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I cancel my appointment? Any charge?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you miss your virtual care appointment, you will be charged a $50 no-show fee.<\/strong> If you cannot attend your appointment for any reason, you must cancel your appointment 24 hours prior to its start time<\/strong> to avoid being charged the no-show fee. You can cancel your appointment by calling 438-476-8633.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you accept the provincial health insurance plan (RAMQ card)?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

NO, this is a private company. All services must be paid for.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat's the best way to reach you and how long will it take to get a response?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Calling or via email<\/a>. We do our best to answer all inquiries within 48hrs.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat service area do you cover?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The island of Montreal.<\/strong> For the South Shore, Laval and everywhere else, please write to us<\/a> before making an appointment.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Once I have my in person\/virtual visit, how do I get my results? Following your virtual care visit or in person appointment, you will be able to access your test results via the patient portal. If you have abnormal results a follow up appointment will be arranged to discuss your results. Is there a price […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-320","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/luximed.ca\/en\/wp-json\/wp\/v2\/pages\/320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luximed.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luximed.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luximed.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luximed.ca\/en\/wp-json\/wp\/v2\/comments?post=320"}],"version-history":[{"count":0,"href":"https:\/\/luximed.ca\/en\/wp-json\/wp\/v2\/pages\/320\/revisions"}],"wp:attachment":[{"href":"https:\/\/luximed.ca\/en\/wp-json\/wp\/v2\/media?parent=320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}